Comments on: Companies That Suck At E-Commerce http://newwebmasters.net/plan/companies-that-suck-at-e-commerce/ Build a Better Website Mon, 26 Jul 2010 16:22:54 +0000 http://wordpress.org/?v=abc hourly 1 By: Gavin Doolan http://newwebmasters.net/plan/companies-that-suck-at-e-commerce/comment-page-1/#comment-5375 Gavin Doolan Mon, 14 Sep 2009 13:21:21 +0000 http://newwebmasters.net/?p=331#comment-5375 Nice article, I agree so many sites are making a poor attempt at improving the online shopping experience. I'm a firm believer in user testing. I blame many content management systems for the poor user experience, unfortunately many open source products have the same clunky checkout. That's not to say propietry software does a better job, but some websites do really well because someone has taken the time to customise the checkout experience. Nice article, I agree so many sites are making a poor attempt at improving the online shopping experience.

I’m a firm believer in user testing. I blame many content management systems for the poor user experience, unfortunately many open source products have the same clunky checkout.

That’s not to say propietry software does a better job, but some websites do really well because someone has taken the time to customise the checkout experience.

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